TERMS OF SERVICE

TERMS OF SERVICE

Version: 1.0 Effective Date: November 26, 2025 Service Provider: Enid Ltd. Product: CastReader (including CastReader Online, Mobile, Commercial, and Software versions)

1. ACCEPTANCE OF TERMS

This Terms of Service agreement ("Agreement") is a legal agreement between you (either an individual or a single entity) and Enid Ltd ("we", "us", or "our") for the use of the CastReader software family, including computer software, web and mobile applications, electronic documentation, and printed materials (collectively, the "Service" or "Product").

By installing, copying, accessing online, purchasing a subscription, or otherwise using the Service, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install, run, or otherwise use the Service.


2. LICENSE DEFINITIONS AND USAGE RIGHTS

2.1 Product Categorization

  • Non-Commercial Products: Includes CastReader Software versions, Personal Online applications, and Mobile applications.
  • Commercial Products: Includes CastReader Commercial.

2.2 License Grant

When subscribing to or purchasing a CastReader product, Enid Ltd grants you a non-exclusive, non-sublicensable worldwide license to access and use the Product subject to the following restrictions:

  • Non-Commercial Restrictions: The Non-commercial products cannot be used for any commercial or public use or redistribution under any circumstances. The voices provided in the Non-commercial products are licensed for personal use only.
  • Commercial Rights: Only the audio files generated using a paid subscription to CastReader Commercial are licensed to allow public and commercial purposes and/or redistribution.

2.3 General Restrictions

You may not:

  1. Provide or share the username and/or passwords assigned to you with any third party;
  2. Use the Product to perform any illegal activity or to infringe upon third-party rights;
  3. Sell, rent, lease, sublicense, or otherwise transfer your rights under this Agreement.

3. BILLING, SUBSCRIPTION, AND REFUND POLICY

We strongly recommend that all customers "try before you buy." You can evaluate our services via the free versions available on our website: https://www.castreader.ai.

3.1 Subscription Management

You can cancel the auto-renewal for your subscription at any time through your account’s Billing Information/Settings. If you cancel, your paid access will continue to be active until the end of your current billing cycle.

3.2 Refund Policy: CastReader Online (Personal)

  • Trial: Free access via the ‘Online Reader’ link.
  • Refund Eligibility: Refunds are issued by request only.
    • Monthly Plans: May be refunded for up to 14 days after the start or renewal date.
    • Yearly Plans: May be refunded for up to 30 days after the start or renewal date.

3.3 Refund Policy: CastReader Commercial

  • Trial: We provide a free limited version to let you evaluate CastReader Commercial. You have no obligation to purchase and are not required to provide payment information for the free account. Please ensure the product meets your needs before purchasing.
  • Strict No-Refund Policy: Once your payment has cleared and the order confirmation email is sent, NO REFUNDS WILL BE GIVEN.
    • Reasoning: Service begins as soon as your initial payment is processed. Since you receive immediate access to generate audio files with licensed voices, it is impossible to "return" the product.
    • Agreement: By placing an order for a CastReader Commercial subscription, you indicate that you have read this refund policy and that you agree with and fully accept its terms. If you do not agree, please do not place an order.

If you encounter any problems with the application or have questions about your billing, please contact us at support@castreader.ai.


4. USER CONTENT AND CONDUCT

While Enid Ltd owns the underlying technology of the Product, you own all content and information conveyed or transmitted via the Product (the "Content").

You represent that you have all rights to distribute such Content and agree to do so solely for lawful purposes. You expressly agree not to transmit any Content that:

  1. Is defamatory, libelous, abusive, or obscene;
  2. Infringes on the copyright or proprietary rights of any third party;
  3. Invades the privacy of any other person; or
  4. Contains harmful programs or components.

All title and copyrights in and to the Product (including, but not limited to, any images, photographs, animation, video, audio, music, text, and “applets” incorporated into the Product) are owned by Enid Ltd. The Product is protected by copyright laws and international treaty provisions.


6. DISCLAIMER OF WARRANTIES

The Product is provided “AS IS”.

Enid Ltd and third-party providers disclaim all other warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Product will be error-free, uninterrupted, or that it will meet your specific requirements.


7. LIMITATION OF LIABILITY

7.1 No Consequential Damages

To the maximum extent permitted by applicable law, in no event shall Enid Ltd or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use this Product, even if Enid Ltd has been advised of the possibility of such damages.

7.2 Liability Cap

Enid Ltd’s entire liability and your exclusive remedy shall not exceed the price paid for the Product.


8. GENERAL PROVISIONS

8.1 Your Specific Rights

Some jurisdictions do not allow the exclusion of damages or limitations of liability, so the above exclusions or limitations may not apply to you. Your specific rights may vary from jurisdiction to jurisdiction.

8.2 Contact Us

If you have any questions regarding these Terms of Service or the Refund Policy, please contact us through our Help system or email: support@castreader.ai.