CastReader

PRIVACY POLICY

PRIVACY POLICY

Effective Date: November 26, 2025
Entity: Enid Ltd (“us”, “we”, or “our”)
Service: www.castreader.ai (the "Service")

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.castreader.ai.

1. Definitions

  • Service: The www.castreader.ai website operated by Enid Ltd.
  • Personal Data: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data: Data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies: Small pieces of data stored on your device (computer or mobile device).
  • Data Controller: The natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
  • Data Processors (or Service Providers): Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject (or User): Any living individual who is using our Service and is the subject of Personal Data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

2.1 Types of Data Collected

Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences and various settings.
  • Security Cookies: For security purposes.

3. Use of Data

Enid Ltd uses the collected data for various purposes:

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the performance of our API Service to identify problems.
  • To detect, prevent, and address technical issues.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about (unless you have opted not to receive such information).

If you are from the European Economic Area (EEA), Enid Ltd's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Enid Ltd may process your Personal Data because:

  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it is not overridden by your rights.
  • For payment processing purposes.
  • To comply with the law.

5. Retention of Data

Enid Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Enid Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada or the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Enid Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

7. Disclosure of Data

Enid Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Enid Ltd.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.

8. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Enid Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete information: Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section.
  • The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object: You have the right to object to our processing of your Personal Data.
  • The right of restriction: You have the right to request that we restrict the processing of your personal information.
  • The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent: You also have the right to withdraw your consent at any time where Enid Ltd relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

10. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10.1 Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics: A web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

10.2 Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Children's Privacy (Educational Use)

12.1 Information Collection from Students/Minors

  • No PII Collected: We don't collect any personally identifiable information (as defined by FERPA).
  • Minimal Data: We only collect the minimal amount of information from students necessary to create accounts: a unique email, a password, and a unique code provided by their teacher.
  • Usage: Students can submit files, audio, or images depending on activities. We use Google Analytics to track and monitor use.

12.2 Use of Information

  • We will not require children to provide more personal information than is reasonably necessary.
  • Children's personal information is never sold or rented to anyone, including marketers or advertisers.
  • If we discover collection inconsistent with COPPA, FERPA, or other laws, we will delete the information.

12.3 Visibility and Retention

  • No student's information is made available or visible to the public or other student accounts.
  • Retention: We keep student data only as long as the account is active.
  • Account Deletion: If a student account is deleted, all account information is destroyed immediately.
  • Document Deletion: Documents uploaded by the student are deleted automatically one year after upload.

12.4 Parental Choices

Any parent or guardian that wants copies of their children's personal information that we may have stored can log into the student account in the Service, or contact us by email at support@castreader.ai.

13. New York Ed. Law 2-D Compliance

In compliance with the requirements set forth in New York Education Law § 2-D:

  • No PII Collection: We don't collect PII as defined by Education Law § 2-d and FERPA (including direct identifiers like name/ID or indirect identifiers like birth date).
  • Access Limitation: Internal access to education records is limited to individuals determined to have legitimate educational interests.
  • No Sales: Students' information will not be sold or released for any Commercial or Marketing purposes.
  • Safeguards: We use industry standards and best practices including encryption, firewalls, and password protection when student information is stored or transferred.
  • Breach Notification: We will notify the educational agency, in the most expedient way possible and without unreasonable delay, of any breach of security resulting in an unauthorized release of student, teacher, or principal data, as outlined in applicable State and Federal laws.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us: