How Department Stores Are Carried On

Name: How Department Stores Are Carried On
Author: W. B. Phillips

by W. B. Phillips

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Chapters (146)

How Department Stores Are Carried On
W. B. PHILLIPS
NEW YORK DODD, MEAD & COMPANY 1901
INTRODUCTION.
General Principles.
The Management.
The System.
Advertising.
The Buying Organization.
Receiving Goods.
Taking Care of Stock.
Serving Customers.
Exchanging Goods.
Floor Managers and Ushers.
Making Out Checks, Etc.
Inspecting, Checking and Parcelling Goods.
Collecting Goods for Delivery.
Delivering Goods.
Stables.
General Cash Office.
Check Office, or Auditing Department.
C. O. D. Business.
The Mail-Order Business.
Catalogues.
Receiving and Opening Mail.
Book-keeping, Buying, Checking, Etc.
Assembling and Packing Mail-Order Goods.
Goods Sent by Mail, Correspondence, Paying for Goods, Etc.
Filing Correspondence.
Special Orders.
Returned Goods, Exchanges, and Complaints.
Samples.
Keeping Employees' Time.
Employing Help.
Paying Wages.
Watchmen.
General Rules for Employees.
Mechanical Section.
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